JLT Mobile Computers Significantly Expands its US Service Capabilities to Simplify Customers’ Repair and Maintenance Management

Växjö, Sweden, October 2nd, 2018–JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments – and renowned for its high-level of support and flexibility in addressing customer challenges – is expanding its customer service and support capabilities in the US market. With the strengthened service offering, JLT is set up to better support its growing US customer base today and in future.

The new JLT service site near Atlanta, Georgia, offers repair and maintenance services for third-party products, including barcode scanners and label printers as well as rugged computers and tablets from most manufacturers, including Honeywell, Zebra, LXE and Intermec. Customers benefit from a single point of contact through JLT and can manage their entire fleet of Auto-ID equipment in the new JLT RepairEngine™ online maintenance management tool, resulting in decreased overall maintenance costs and more effective operations.

JLT RepairEngine significantly simplifies repair handling and device maintenance for JLT’s customers and partners.The easy-to-use web tool gives users the ability to not only start and track repairs 24/7, but also manage all of their rugged IT products and related hardware. Customers will get detailed analytics that provide key insights into the health and status of their hardware deployment and that enable them to spot and rectify trends promptly. Other benefits and features include: easier and time-saving RMA handling; smart-search functionality, using serial number, model etc.; tracking of ongoing repairs with status and location; and reports and dashboards of device status and repair history.

Since establishing its US subsidiary at the end of 2014, JLT’s US business has significantly outpaced the industry. The new scalable service offering will enable JLT to fuel and support further expansion in the Americas.

The new service center and the investment in such a comprehensive service infrastructure – including the deployment of the JLT RepairEngine – illustrate and sustain a core ethos of JLT: its desire to increase business value and maximize ROI for its customers by leveraging its broad range of experience and expertise in integrated technology solutions.

Contact JLT Mobile Computers today for more information about the expanded service offering (available for the North American market) or visit www.jltmobile.com to learn more about JLT, its products and solutions.


Next Generation RFID and IoT Forklift Reader for the Most Demanding Warehouse and Logistics Applications

The intelligent Forklift Reader from Venture Research can autonomously manage a pick, drop, stack and move operation using an array of RFID and IoT sensors.

PLANO, Texas — July 25, 2018 —  Venture Research, Inc., a leading global supplier of RFID and IoT solutions has announced the next generation ofIndustrial Forklift Readers. The Venture Research solution is designed from the ground up to withstand both indoor and outdoor harsh environments of forklift usage with its IP65 rating while incorporating the state of the art in RFID and IoT technology. With the swappable rechargeable Li-ion battery, the reader can be quickly installed to full operation in just 5 minutes on a standard type 2 or type 3 carriage forklift.

The Forklift Reader can sense its environment and autonomously manage the complete pick, drop and stack operations while providing store and forward transactions directly to the cloud via Wi-Fi or optional Cellular communications. Built-in location tracking incorporating GPS, RFID, and IoT (BLE) provides positional awareness of the forklift in real time.

An extensive array of options including support of up to 8 additional antennas, front facing camera, Vehicle Mount Terminal (VMT) support, GPIO, CAN Bus interfacing and flexible power options round out the extensive built in features.

Key features of the rugged RFID system for forklifts include:

  • IP65 rating protects from harsh environments
  • Integrated RFID reader and dual antenna array in a single enclosure
  • 12V to 36V integrated power conditioner/regulator for forklift provided battery power
  • Integrated Li-Ion swappable rechargeable battery provides 9 hours of continuous use
  • Height sensor to provide stacking and rack placement
  • Front facing distance sensor for accurate pallet sensing
  • Visibility indication with red, yellow and green LED indicators
  • Dual band 802.11a/b/g with Enterprise Wi-Fi® support,
  • RS232 console, or optional cellular connectivity
  • Directly compatible with Type 2 or Type 3 carriage standards
  • Built-in GPS
  • Integrated positional tracking using BLE
  • Supports up to 8 additional RFID antennas
  • Real-time support available 24/7, 365 days

For over 20 years, Venture Research Inc. has been providing end to end solutions for customers in the area of supply chain automation and asset management with specialization in RFID and IoT. The Company’s products and services have been deployed in over 1,000 installations in 28 countries on 6 continents. Venture Research provides state of the art solutions to the Aerospace, Department of Defense, Manufacturing, Pharmaceutical, Distribution, Security, Document Tracking, Waste Management, and specialty tracking industries and has been an industry consultant related to the technology, processes and methodology to embed RFID and IoT sensors in existing processes. Visit: www.ventureresearch.com

Practical Installation Tips That Will Maximize the Lifespan of Your Vehicle Mount Computers

Inappropriately installed vehicle mount terminals (VMTs) stand the risk of impaired usability and will in worst case suffer early product failure. By learning from the following tips before deployment, you can avoid the biggest pitfalls and thus maximize the return of investment for your equipment.

Even though rugged computers are built to withstand both vibration and shock, which are by far the most stringent compliance requirements and indispensable in the transportation sector, there is still a risk of damages when the equipment is installed in forklifts or other vehicles, as the engine, tires, gears and motor simultaneously create different frequencies and amplitudes of vibration, also referred to as random vibration. The vibrations and shock levels generated by a warehouse truck depend on truck type, driving speed, floor condition and the type of wheels used; this means that the operating conditions that affect the reliability of computers installed in warehousing vehicles will always be unique, and could even vary within the same site. Appropriate installation can eliminate the effects of excessive shock and vibration in extreme environments and is the key to avoid computer failure.

Lower placement reduces shock and improves user ergonomics

As users drive over debris, stones or cracks in the floor, the truck slightly tilts sideways. The higher up on the forklift or vehicle the computer is placed, the higher the shock level from the sideway tilting gets. This means that in reach stackers, order pickers and other tall trucks where the VMTs are mounted hanging from the roof, there is a higher risk of inducing severe shock levels to the VMTs, leading to effects such as poor screen readability and fatigue-related damages and consequently to poor usability and, in some cases, early product failure. Thus, mounting the unit as low as possible in the driver’s cabin minimizes the level of induced shock, thereby increasing reliability.

Additionally, mounting the VMT at a lower point, for instance at the user’s waist height instead of over his head, is advantageous also from an ergonomic point of view – shorter reaching distance provides a comfortable and safe user environment, hence improving the user experience.

Rigid mounts increase steadiness

Where a unit is placed in the vehicle is not the only thing that affects its exposure to shock; what it is mounted to also has significant consequences. Using metal plates and long beams can cause unwanted amplification. To avoid this, the computers should be mounted on the sturdiest part of the vehicle and with appropriate mounting equipment. Rigid and stiff mounts help to reduce the risk of resonance in the installation which is usually the cause of costly vibration-related fatigue failures of parts and components.

Ensuring that the mounting equipment used is tightly installed, and that the parts are stiff and as short as possible, will further reduce the risk of vibration and shock amplification.

Vibration and shock dampers improve user experience

The use of custom-designed vibration and shock dampers together with the VMTs can reduce and in less severe cases eliminate most of the user-experienced effects from vibration, such as poor screen readability. However, dampers come in many forms and materials and it is critical to use a type that suits your specific environment, otherwise the dampers will not have the intended effect and can in the worst case even amplify the vibration.

First of all, for the dampers to be effective they shouldn’t have a resonance frequency that matches any of the vibrational frequencies created by the installation itself. This can be controlled by measuring the vibrational frequencies generated in the vehicle and decide on which dampers to use based on this information.

Second, it is important that the dampers are appropriately dimensioned and are made of a suitable material for the vibration isolation to be successful. The materials used for dampers come with different characteristics. A typical material used in passive vibration damping is natural or synthetic rubber. Natural rubber is usually preferable in environments where the temperature varies as it has a good damping coefficient in both low and elevated temperatures. Synthetic rubber compounds, such as silicone rubber, are often preferable when the vehicle is being exposed to direct sunlight as they provide better resistance to UV compared to natural rubber. However, synthetic rubber has the downside of low fatigue resistance and is in most cases a more expensive option than natural rubber. The geometrical dimensions of the dampers determine how well they absorb the shock and vibration energy, therefore the diameter and length need to be adjusted to suit the specific use case.

Air-filled tires with large diameters create less vibration and shock

The material and the diameter of the wheels used for the designated vehicle directly impacts the vibration and shock levels created by each wheel. Air-filled tires naturally have a higher damping factor as compared to solid plastic wheels which transmit almost all the vibrations and shocks to the truck and further to the VMTs. When it comes to the wheel diameter, a smaller diameter translates to a larger vertical displacement as the truck drives over cracks in the floor, a cause for increased shock levels. Consequently, considering the type of wheels used on the warehousing vehicles will also impact the durability of the installed VMTs. Selecting air-filled tires over solid plastic wheels and going for the biggest suitable diameter will have a positive impact on the lifespan of the computer. In unavoidable circumstances where trucks with solid plastic wheels are in use, it is even more important to follow the above listed installation tips to keep vibration and shock to a minimum.

Other factors impacting the lifespan of VMTs in logistic operation

Overall, a well-maintained warehouse floor, clear of debris and obstacles is beneficial not only to the equipment but also to the health of the drivers who often complain of joint pain in the knees as a result of excessive shock – especially in the case of trucks with solid plastic wheels where drivers stand throughout their work-shift.

Last but not least, let’s not forget that the impact force generated by the truck as it’s driven over cracks and obstacles is directly proportional to the driving speed. Therefore, driving at the recommended speed not only contributes to a safer work environment but also improved usability and longer-lasting equipment.


Author: Mahmud Nurein, Product Developer, JLT Mobile Computers

Yale Announces Attachment Ready Trucks to meet Demand for Integrated Solutions

GREENVILLE, N.C. – Specialized applications have little tolerance for attachment integration issues or malfunctions that could cause downtime and eat into profits. To streamline installation and improve reliability of its integrated solutions, Yale Materials Handling Corporation has announced a new line of attachment ready trucks. Engineered with a modified front end, these trucks allow for Bolzoni Auramo paper roll and bale clamp attachments to fit seamlessly on a broad range of Yale® cushion tire and pneumatic tire lift truck models.

The truck-to-clamp interface minimizes installation inconsistencies and can enhance attachment performance. Yale attachment ready trucks help assure that operations consistently use proper hydraulic hose sizing, hose routing and hydraulic fittings. This can extend the useful life of the lift truck and attachment by reducing the risk of hydraulic and engine overheating, and engine component stress.

“Every minute in customer operations is critical. They simply can’t afford unexpected downtime and depend on their equipment to be up and running to meet demanding productivity schedules,” said Chris Murtha, Brand Manager, Yale Materials Handling Corporation. “This is especially true for operations that rely on specialized solutions like clamp-equipped forklifts. The attachment ready trucks offered by Yale exemplify a commitment to meet our customers’ needs for integrated solutions that keep critical operations moving.”

Bolzoni Auramo paper roll and bale clamps are specifically designed for use in heavy-duty applications like paper and recycling. Controlled clamp force, customized opening ranges and a wide selection of arm lengths and configurations are available to fit unique operational requirements.

Larson Electronics LLC Releases Explosion Proof White Forklift LED Spotlight

Larson Electronics LLC, the industrial lighting expert, has released a new explosion proof white LED spotlight for forklifts, that produces 2,250 lumens of bright white illumination. This spotlight can be used as a headlight for forklift drivers to clearly see in lowly lit environments. This fixture is NEMA 3, 4, 4X, 7 and 9 rated, designed to withstand demanding environmental and operational conditions in hazardous such as warehouses and delivery bays.

The EXHL-TRN-LE4-FKWL-WHT-1224 from Larson Electronics is a Class 1 Division 1 & 2, Class 2 Division 1 & 2, and Class 3 Division 1 &2, explosion proof LED spotlight for illuminating forklift pathways during operation in low lighting. This LED spotlight contains five 5-watt LED bulbs that produce a total of 2,250 lumens of white light, while only drawing 25 watts. The spotlight beam has a 5º spread, providing operators with a high intensity center beam visible during both day and nighttime operations. This light acts as both forward area illumination and a visual path indicator of the forklift for pedestrian safety.

The EXHL-TRN-LE4-FKWL-WHT-1224 is listed for worldwide use and is NEMA Type 3, 4, 4X, 7 (B,C,D) and 9 (E,F,G) rated for use in harsh conditions. This unit operates within temperatures of -40° C to 60° C, is waterproof to 3 meters and resistant to dust, dirt and humidity buildup. The housing is constructed of copper free aluminum, and the LED is sealed behind a borosilicate glass lens. This forklift spotlight operates on universal 9-60V DC, including common 12, 24 and 48 V DC voltages. The unit is mounted with an adjustable surface mount bracket with adjustable tilt and rotation. Wiring is completed with terminal strips located inside the fixture.

“This LED spotlight provides forklift operators with a high-powered spot beam great for many lighting options,” said Rob Bresnahan, CEO of Larson Electronics LLC. “It can be used for headlights, reverse illumination for backing up, and for pedestrian safety.”

Larson Electronics LLC: Larson Electronics LLC is a manufacturer of industrial lighting equipment and accessories. The company offers an extensive catalog of industry-grade lighting and power distribution products for the following sectors: manufacturing, construction, food processing, oil and gas, military, marine and automobile. Customers can benefit from the company’s hands-on, customized approach to lighting solutions. Larson Electronics provides expedited service for quotes, customer support and shipments.

Forklift Block Clamp Attachments from B&B Attachments Provide Solution for Precast Supplier

B&B forklift attachments


Located in Sharjah – the United Arab Emirates, Arabian German Co Ltd is one of the first companies in the region to specialize in the manufacturing of precast Concrete products.

Arabian German Company is the largest manufacturer of Kerbstone in the Middle East. It has invested over DHS. 80 Million into its production capacity, which houses the most technologically advanced Interlock factory operating today. Since 1977 Arabian German Co. Ltd. has been the premium force behind the road networks in the U.A.E, supplying various specially designed concrete products throughout the Emirates. The factories at Arabian German Co Ltd. operate 24 hours a day with production, dispatch and store keeping functioning around the clock.

To ensure that the company is running at its maximum efficiently levels, Arabian German contacted B&B Attachments to support its ever increasing material handling requirements. B&B Attachments is the leading fork lift truck attachment company in the UK and Ireland. Its factory based in North East England specializes in the design and manufacture of bespoke forklift truck attachment solutions, creating products for customers’ with specific material handling requirements.

Discussions were held with Arabian German co. Ltd to understand its requirements for ensuring on-site safety and increased productivity when handling its vast array of concrete products.

B&B supplied the concrete manufacturer with two overhead J200 Block Clamp Attachments from its BlockMaster range. The J200 is a specialist overhead block clamp designed for the flag and curb market. Rated at 2000kg, it is ideal for production and loading, with an inside height of 600mm and an opening range of up to 1100mm, also with side shift facility. This hydraulic attachment is available in a range of capacities, opening ranges and gripper bar lengths. This robust and durable attachment is ideal for flag and curb applications.

Anwar Al-Azhari, Manager at Arabian German Co. Ltd. comments “These attachments provided by B&B attachments have made a big difference to our on-site productivity. It is vital that we handle our full range of products in the safest and most efficient way, eliminating the risk of any damage to the concrete. B&B has made the ordering process very simple for us, understanding our requirements and providing us with high-quality attachments that have not only met but surpassed our requirements.“